Lifestyle

 

The idea that feelings don’t belong in business is an old one whose time has passed. In the modern business world, the value of having empathy has never been higher. From customer service to sales to marketing, organizations are asking their personnel to “walk in their customer’s shoes” more than ever.

Any person within your organization that deals with customers, or even the public, has the ability to impact your company’s image and bottom line results. Empathy may not be something that everyone naturally possesses, but it is now considered an essential skill to enhance the customer experience.

What is Empathy?

Empathy is the ability to share and understand the feelings of another. It is the act of putting yourself in someone else’s shoes, usually the client, and seeing the issue from their point of view.

In a customer service scenario, empathy is the ability to take the interaction with a client to a more human level. Too many businesses believe that being empathetic equates to being agreeable. This isn’t necessarily the case. To have empathy means that you truly hear the other person while still representing your company’s values in the best way possible.

The Advantages of Empathizing in Business

Everyone has had a poor customer service experience at some point. What is true every time is that a person reaches out for help from a company is that they are looking to be heard and understood first. While a company can’t always provide the perfect solution, they can deliver empathy 100% of the time.

The benefits of doing this are enormous for both your clients and your business. Some of them include:

• You solve more problems. While it’s not always the case, the truth is that having a better understanding of people will improve your company’s ability to address their issues.
• Customers feel valued. Even if you have to say “no” to a customer, practicing empathy in every interaction is going to make them feel as if they’ve been heard and have value.
• Higher conversions and referral rates. Clients who feel listened to are more likely to give you their business and give a positive review.
• Greater innovation. A more open-minded approach to customer interactions also leads to more innovation within your business.

How to Teach the Critical Skill of Empathy

Empathy may come naturally to some, but not everyone has a background that emphasizes customer service or emotional intelligence. The good news is that this is a skill that can be taught.

Toast, a restaurant technology company, has a goal of employing people that have experience in the industry of its customer base. Even so, it also runs a “Toast in the Wild” program that takes sales and support staff into the field to experience its products working in a local restaurant. This is one way to build empathy with clients.

Aside from having staff use the product and immersing them in the industry, you can also teach empathy through stories. Keep a running catalog of your company’s greatest customer service success stories as well as some teachable moments. Be sure to paint a complete picture of the customer’s situation and the way that it was handled, good or bad.

When it comes to empathy in sales, it’s more important than ever that sales staff spend more time on customer homework. This means taking an empathetic approach to every interaction with each member of the client’s team, even if they aren’t the final decision-maker. This begins with the first contact through the close.

Where has the bar been set for your organization and its employee’s response to client issues? When a customer receives a human response to their problems instead of an uncaring or even hostile comeback, they are so appreciative that they will not only generating business, but they will also tell others about their exceptional experience.

Many new guitarists often have a difficult time practicing. It may be that they’re overwhelmed with the number of chords they need to master or are simply feeling doubtful of themselves because of the lack of progress.

Having a great beginner-friendly guitar certainly does help in making practice sessions more productive and fun. In fact, it can even motivate you to pick it up even on days when you don’t feel like practicing at all.

If you’ve just started to learn to play the guitar, you can make your practice sessions more efficient and fulfilling by following these tips.

Make a schedule and stick to it.

Even if you have school, work or other commitments, you can surely allot at least 10 minutes for guitar practice. Take a look at your daily schedule and find time you can dedicate specifically for practice sessions. Be realistic about the time you have. Here’s a tip when making your practice schedule: A 10-minute daily practice is better than a 3-hour session on just one day of the week.

Have a mini goal for every practice session.

Every major goal has a set of mini goals you need to achieve. Mini goals for practice sessions can include something like ‘learning the E chord’ or ‘switching from the D chord to the A chord easily.’ Set your mini goals according to the amount of time you have for practice.

When you set smaller goals for your practice sessions, you will feel more accomplished at the end of the day. You will then become more motivated to practice so you can achieve other mini goals that add up to reaching your major goal.

You can monitor your progress by keeping a journal and writing down what you’ve accomplished for the day and how (like what exercises you did and if you used a metronome) and what you still need to work on. You can even make a more detailed practice log where you list down the number of sets and repetitions you made for each exercise and at what tempo. If you’re feeling down or doubtful, take a look at your journal or practice log and see how far you’ve come from Day 1.

Take slow baby steps.

We know you’re probably raring to go and memorize as many chords as you can in a day, but it’s more important to take things slow when you’re a beginner. Focus on getting things right the first time, because it can be harder to correct things like poor posture or grip later on. Concentrate on developing good technique when fretting and picking.

Starting slow also allows your fingers to develop the muscle memory needed to perform more complex drills and exercises. Again, focus on technique, not speed.

Take breaks.

Taking a breather every now and then is also important when learning to play the guitar. Let your fingers rest, stretch your back and arm muscles and listen to your favorite songs or a music podcast. Listening to music is a great motivator, giving you the drive to improve as you go on your journey toward becoming a truly skilled guitarist. Have fun practicing!

Oh, Cellulite. Don’t take it personally, but you’re among the things women hate the most. Still, you keep showing up in places you’re not welcome. Finally, though, there are cosmetic treatments specifically designed to get you evicted — they’re called Venus Freeze and Legacy. And these treatments, offered by companies such as Sono Bello — which highlights them on LinkedIn and other social media platforms — have received rave results so far.

Be warned.

If you’re tired of battling cellulite, you may want to take advantage of Venus Freeze and Venus Legacy, advanced non-invasive treatments specifically designed to boost your natural figure’s appearance. They combine magnetic pulses and radio frequency to decrease cellulite and to tighten and smooth your skin. The best part? You can effortlessly, tighten, shape, and trim your body’s problem areas in just five sessions.

When you get to your cosmetic surgeon’s office, you can make yourself comfortable on a deluxe treatment bed. Then, the provider of your treatment will glide a Venus applicator over your target area. That’s it. The treatment will cause new elastin and collagen to develop, thus helping to further shape the target area and give you the suppler skin you desire.

With a little boost from Venus, you can feel good about your figure for the first time in a while — or maybe the first time in forever. You can walk away from the procedure with natural-looking results that make you feel proud of your body and comfortable with wearing clothes you would never have gone near before the procedure.

A cosmetic surgeon can give you more information about what these advanced treatments involve and why they have become so in demand in recent years. Finally, the battle with cellulite is coming to an end for many women, and you could be included in this number, too.

There are numerous problems affecting veterans and military families in the USA. Unfortunately, we are a long way from being able to say that everything is going well. Martin Lloyd Sanders, officer in the US Public Health Service, valiant captain and decorated hero, often talks about the safety of US soldiers and the need to do something about the problems they face. CAPT Martin Lloyd Sanders highlighted the following as the main issues that should always be discussed in regards to military families and veterans.

Suicide

Suicide rates among female and make veterans and even military service members go over national rates noticed in the general population. Out of all national suicides in the US, veterans make up 20%. This practically means that 22 veterans kill themselves every single day. To make matters even worse, 3 out of 5 of them are diagnosed with mental health conditions.

There are different programs in place to help but they are not properly publicized. Veterans can call a special Crisis Line that is maintained through a partnership with the National Suicide Prevention Lifeline by SAMHSA.

Trauma

Veterans, military services and their families represent a growing community that is exposed to events that are traumatic. Combat involvement causes fears and losses, injuries and more traumatic moments. Then, we also have to talk about military sexual violence, relocations and repeated deployments. Basically, the emotional tall put on military personnel is much higher than what most people believe at the moment. This affects the individuals, their communities and families.

Martin Lloyd Sanders puts focus on the drastic effects of PTSD and issues a warning that the condition needs to be both prevented and treated. Unfortunately, it is the military personnel that often makes the news but there are many others that can be affected by such trauma.

Homelessness And Housing

Statistics show that in the US, ten percent of those that are homeless are veterans. Unfortunately, to make matters even worse, 3 out of 4 of them are affected by mental disorders or suffer from substance abuse problems. One fifth of all the veterans that are now in special substance use treatment programs are homeless.

Resources are available for those interested but they are far away from what they should be. Worker health is properly addressed in most industries. This is not the case with military personnel. It is actually quite difficult to deal with housing problems and homelessness among veterans since many are affected by PTSD and simply do not want help. Education is vital for helping these people.

Final Thoughts

The bottom line is that the number of programs that help veterans and military personnel is now limited. More things have to be done in order to be able to offer these people the help they actually need on a daily basis. People like hero Martin Lloyd Sanders need to do their part and talk about all that veterans need for proper health. Dealing with problems in military fields is not easy and things will not change unless people become aware of the problem.

Liposuction has been around for many a year and at one point, forged something of a reputation. However, over recent times it really has come on leaps and bounds and is now regularly carried out as laser lipo surgery. As the name suggests, it has developed into a technique which takes advantage of lasers.

While lasers can be quite scary for some people, if you were to search for Sono Bello reviews you would quickly see that such fears are unnecessary and the results are even more impressive as to what the traditional surgery produced. Instead, this appears to be a technique which is here to stay and through the remainder of this guide we will now take a look at some of the reasons why it is proving to be so popular.

The comfort-factor

This first reason might come as a surprise, as lasers are quite often associated with pain. In short, this isn’t true in the slightest though, and in comparison to the traditional form of liposuction there’s no doubt that the modern version with lasers this one doesn’t provide nearly as much pain. Sure, one of the reasons behind this is because you will be given a mild anaesthesia prior to your surgery, but regardless it is still seen as a much more comfortable procedure.

It’s safer

Again, the “laser” word is quite often feared by some, but in the case of liposuction it is much safer than the alternative. This is because the use of a laser means that there is minimal invasion for the patient. Ultimately, the chances of infection diminish substantially.

You will recover faster from the procedure

One of the most off-putting elements of the traditional liposuction surgery was that recovery times tended to be very long. Again, this was because the surgery was very invasive.

The fact that laser lipo isn’t invasive in the slightest now means that this isn’t the case. Sure, there will be a short recovery time, but it isn’t a patch on what may have been the case several years ago.

There is a completely scientific reason behind this as well. Due to the fact that a laser is comprised of a fine-tip, the fatty tissue is removed in a much “cleaner” way. Ultimately, this affects the recovery time substantially.

You don’t have to worry about scarring

This is another one of those traditional fears, which has now been relieved. The nature of traditional liposuction meant that scarring was one of a patient’s biggest concerns, and rightly so.

However, and this relates to the previous point we talked about; the fact that the laser tip is so fine means that this doesn’t need to be an issue anymore. On the contrary, the incision is only as small as the laser itself, meaning that you aren’t going to be left with any of those off-putting scars that some media coverage has been quick to suggest is very common with a procedure of this ilk.

The need for getting healthy has never been greater with obesity and consumption of low quality and low nutrition junk food at an all-time high. When you combine this with other unhealthy habits, it creates a crisis condition across the country. Here are a few key things you can do to get you and your family healthier. They will feel better and live better by doing these key things.

Eat Quality Foods

In addition to eating the right amounts of types of foods, you also need to eat high quality foods. Phrases like organic mean that the food you are getting is free from pesticides and other harmful substances that can cause you and your family health issues. Some companies focus on the highest food standards to ensure that they are delivering the healthiest foods to you. A great example of a company that fits this description is Norco Farms.

Their Norco Ranch Eggs are 100% organic and produced on the highest quality farms.  When you purchase eggs from Norco Farms you can be sure that you are giving your family the best and healthiest eggs available. Similarly you should be discerning about all of the food products you purchase. Check labels and find out what ingredients are in the products as well as their fat sugar and preservative content. An educated consumer makes better food choices.

Do Your Regular Exercise

All of us know that exercise is important for overall health, but many of us do not know exactly why. Exercise serves several important purposes for the body. First it helps us to get our heart rates up consistently.

The heart is a muscle and like every other muscle the stronger, it is the better it can do its job. A healthy heart can pump many more X life sustaining blood throughout the body then a weaker heart. This means that all of your organs and extremities will be well-nourished and able to operate better. A healthy heart can also push through plaque and other impurities that are to emulating in your arteries. This can help you avoid heart attacks and strokes.

Exercise also is important for increasing muscle tone and strength. Our bodies are partially muscle which allows us to have motion and also for the efficient and effective operation of many of our bodily systems. Mini muscles that we cannot see or hard at work all the time keeping everything running smoothly. When we exercise we help make these muscles jobs easier.

Exercise also increases the flexibility and strength of the tendons which connect the muscles to our skeletal system. This also allows for better movement and can help to avoid issues like back and joint problems. Exercising can also help properly align the skeletal system and spine helping you to avoid bone problems.

One really talked about benefit of exercise is that it can help clearing your mind and improve your ability to think clearly. Exercise also gets the chemicals in the brain fired up and moving efficiently. When you work out you are causing all of these things to occur in your brain, even though you’re exercising the rest of your body.

As you can see exercise has many wonderful benefits for the body and the mind. It should be a part of any healthy regiment that must also include healthy eating.